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These days, one bad review or an angry comment from an unsatisfied customer can create a PR nightmare for any business. Most businesses make the mistake of responding in the wrong way and instead of fixing things they only add more fuel to the fire, causing more backlash and damage. Reputation management is more than just going on social media to promote your products and services, and how you are seen by your customers really matters. To promote a good reputation for your business, you should keep up with the latest reputation marketing news and techniques to better manage your online image.
http://marketingdigest.com/reputation-marketing-news-maintaining-good-image-key-success/

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