Small, local businesses may have relatively constrained service areas but it doesn’t mean small business owners need not be smart about marketing. The competition is actually quite fierce and so, local businesses need to use effective techniques to draw in customers. The good thing is that local marketing news provide insights on how to do this.
The Five Touch Rule
Business 2 Community (@B2Community) discusses the Five Touch Rule in engaging customers. The strategy works on the concept that reaching out to customers too few or too many times over a certain period won’t be effective. In this context, each instance of reaching out is a “touch”. If a business makes too few touches, the prospect is unlikely to respond. In contrast, making too many touches triggers animosity in the prospect.